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Customer Service Policy

Last Updated: June 17, 2026

Company Information

The website sodastrream.com is operated by:

SodaStrream
690 Euclaire Ave.
Columbus, OH 43209
United States
Email: info@sodastrream.com
Phone: +1 614-304-1639

Acceptance of Terms

Use of this website constitutes acceptance of these Terms. If you do not agree, do not use this site.

Eligibility to Purchase

Purchases are restricted to individuals 18 years of age or older. By placing an order, you confirm that you are at least 18 years old and that the billing and shipping information provided is accurate.

Orders

Receipt of an order confirmation email indicates that your order has been received, not that it has been accepted. We reserve the right to cancel or refuse any order, including but not limited to cases of pricing errors, product unavailability, or suspicion of fraudulent activity. If an order is canceled after payment, a full refund is issued.

Pricing and Payment

Prices are listed in U.S. dollars (USD). Accepted payment methods are:

  • Visa
  • MasterCard
  • PayPal

Payment is processed at the time the order is placed. If a pricing error is identified, we will inform you and provide the option to reconfirm or cancel.

Intellectual Property

All content on sodastrream.com, including text, images, logos, and product descriptions, is the property of SodaStrream and is protected by applicable copyright and trademark laws. Reproduction or use without permission is prohibited.

Limitation of Liability

To the fullest extent permitted by law, SodaStrream is not liable for indirect, incidental, or consequential damages arising from the use of this site or its products. Our total liability is limited to the amount paid for the product at issue.

Governing Law

These Terms are governed by the laws of the State of Ohio. Disputes are subject to the jurisdiction of state and federal courts in Franklin County, Ohio.

Changes to Terms

We may revise these Terms. Changes are effective upon posting. Continued use of the site constitutes acceptance.